Residential Services & Pricing

Simple, honest tech help for your home.

Residential computer repair and home technology support for Saco, Biddeford, Scarborough, Old Orchard Beach, South Portland, Westbrook, and surrounding Southern Maine communities.

How Pricing Works

No confusing tech talk. No surprise upsell.

Most home visits start with a one-hour minimum. If the issue is simple, I fix it and explain what was done. If parts are needed, I will let you know before anything is purchased.

Most Popular

On-Site Home Visit

$85

First hour

$65 per additional hour, billed in 30-minute increments.

Fast Help

Remote Support

$55

First 30 minutes

$45 per additional 30 minutes.

Quick Check

Diagnostic Review

$45

Applied toward repair if service is approved.

Good for “is this worth fixing?” questions.

Service Menu

Residential services

Final price depends on the issue, time required, and whether parts are needed.

Computer Repair

Troubleshooting for slow computers, startup failures, Windows errors, crashes, blue screens, hardware concerns, and devices that no longer work reliably.

$85 first hour View Computer Repair details →

Virus & Malware Removal

Cleanup for fake security alerts, popups, browser redirects, suspicious programs, compromised settings, and computers affected by scams or unwanted remote access.

$95 flat starting price View Virus Removal details →

Slow Computer Tune-Up

A practical performance review that may include startup cleanup, update checks, storage review, unnecessary program removal, and basic system-health recommendations.

$75 flat starting price View Tune-Up details →

Wi‑Fi & Printer Help

Home network troubleshooting, weak or inconsistent Wi-Fi, device connection problems, wireless printer setup, printer-offline errors, and scanning issues.

$85 first hour View Wi-Fi & Printer details →

New Computer Setup

Updates, account setup, security basics, printer connection, software installation, browser setup, and guided file transfer from an older computer.

$95 starting price View New Computer Setup details →

Backup & Data Help

Help organizing and protecting important photos and documents, setting up external or cloud backups, and transferring files between computers.

$85 first hour View Backup & Data details →

Remote Support

Secure assistance for software, email, accounts, updates, printer configuration, and many everyday problems when the computer can connect to the internet.

$55 first 30 minutes View Remote Support details →

Technology Help for Seniors

Patient, step-by-step help with email, passwords, photos, files, printers, video calls, updates, and everyday computer confidence.

$75 first hour Ask a question →

After-Hours / Weekend Priority

Limited priority appointments for urgent residential technology problems during evenings or weekends when scheduling allows.

$115 first hour Check availability →

Not Sure Where to Start?

Describe the problem—not the technical diagnosis.

You do not need to know what service to choose. Use the guided request form, explain what you are seeing, and Northeast Computer Tech will recommend the most practical next step.

Good To Know

Simple service notes

  • Parts, hardware, software licenses, and subscriptions are not included.
  • Prices are for residential customers only.
  • Some issues may require a follow-up visit or parts order.
  • Remote support is only available when the computer can get online.
  • A confirmed appointment is required before any home visit.
Start a Service Request

Travel & Service Area

Local home visits made simple.

Northeast Computer Tech does not charge a travel fee for appointments within our primary service area, including Saco, Biddeford, Scarborough, Old Orchard Beach, South Portland, and Westbrook.

Appointments outside our primary service area may be subject to a small travel surcharge based on distance and travel time. Any additional charge will always be discussed and approved before an appointment is scheduled.