How to Protect Yourself From Microsoft and Tech Support Scams
Learn how fake Microsoft warnings and tech-support scams work, what not to click, and what to do after someone gains remote access.
Read guide →What’s Included
Practical help focused on the problem.
- Remove unwanted and suspicious software
- Review browser extensions and settings
- Check startup programs and security status
- Help secure important accounts after a scam
- Explain safer next steps in plain language
Before You Call
Safe steps and helpful preparation.
Write down any error messages, when the problem began, and what changed recently. Do not install random repair tools or grant remote access to unexpected callers.
Related Technology Guides
Learn more before your appointment.
Common Questions
Virus & Malware Removal FAQ
Do I need to know what is wrong?
No. Describe what you see and when it started. The guided request form helps collect the useful details.
Will you explain the options before doing extra work?
Yes. Parts, software, added time, or a different approach will be discussed before proceeding.
Which areas do you serve?
Primary home-visit areas include Saco, Biddeford, Scarborough, Old Orchard Beach, South Portland, and Westbrook.